TERMS OF USE

PART I — TERMS OF SERVICE

1. Corporate Identification and Legal Form

1.1 The Company is a One Person Company under the laws of the State of Kuwait.

1.2 These Terms are issued in the Company’s name and legal capacity as stated above. Any reference to a product name, platform name, site name, brand, or commercial label is for business identification only and does not replace or alter the Company’s legal identity.

1.3 All references in these Terms to the Company shall be interpreted consistently with the Company’s commercial registration and license details stated in the header of this document.

2. Definitions

2.1 “Service” means the Company’s hosted software-as-a-service platform, applications, interfaces, automations, tools, support functions, collaboration features, chat functions, prompt-chain features, and related software-enabled services made available by the Company.

2.2 “License Pack” means a contractual service package sold by the Company for access to and use of the Service during the applicable service term and within the applicable technical, contractual, and usage scope.

2.3 “Usage Unit” means an internal technical meter used solely by the Company to quantify, allocate, measure, cap, throttle, prioritize, audit, or report consumption of the Service. A Usage Unit is a measurement denomination only.

2.4 “Account Allocation” means the number of Usage Units, seats, requests, feature rights, throughput allowances, storage allowances, processing allowances, or similar service entitlements assigned by the Company to a Customer account under a License Pack.

2.5 “Fees” means the amounts contractually payable by the Customer in exchange for the Company’s provision of the License Pack and the Service.

2.6 “Order” means any accepted checkout, invoice, subscription selection, order form, pricing acceptance, renewal, or other commercial acceptance by which the Customer purchases a License Pack.

2.7 “Service Term” means the period during which the Customer is entitled to access and use the Service under the applicable License Pack.

2.8 “Customer Content” means any prompt, instruction, message, chat, prompt chain, code, document, file, image, metadata, correction, annotation, output request, or other material submitted, uploaded, created, or generated by or through the Customer in connection with the Service.

2.9 “Policies” means the Company’s Refund Policy, Privacy Policy, and any other policy expressly incorporated into these Terms by reference.

3. Nature of the Arrangement

3.1 The Customer purchases a License Pack as a commercial sale of a service.

3.2 The Customer does not purchase money, currency, a deposit, stored value, prepaid monetary value, a payment instrument, electronic money, limited purpose e-money, or any redeemable financial value.

3.3 The Fees paid by the Customer are paid solely as contractual consideration for the Company’s provision of hosted software functionality, system availability, processing capacity, access rights, support rights, and related service performance.

3.4 The Service is offered as a software product and software-enabled hosted service within the scope of the Company’s licensed commercial activity, and nothing in these Terms shall be interpreted as authorizing or representing that the Company issues stored monetary value, processes regulated payment transactions as a payment service provider, or provides any regulated financial service unless the Company expressly states otherwise in a separate written instrument signed by an authorized representative.

4. License Pack; Not Credits

4.1 A License Pack is a bundle of service entitlements. It may include, without limitation, a service duration, feature scope, seat count, usage ceilings, support level, workflow capacity, rate limits, throughput limits, and one or more Account Allocations.

4.2 A License Pack is not a credit balance, stored-value balance, wallet balance, or monetary reserve.

4.3 The Company does not sell “credits” as an independent stored-value product. If the interface, dashboard, invoice, or account view displays a numerical denomination, that denomination shall be interpreted only as a Usage Unit or service allowance.

4.4 No Customer acquires ownership in Usage Units. The Customer acquires only a limited contractual right to receive the Service in accordance with these Terms and the applicable Order.

4.5 Any unused portion of a License Pack, Account Allocation, or Usage Unit allowance reflects only unused service scope under the applicable contract and does not create any right to withdraw, redeem, cash out, transfer, or demand payment of monetary value.

5. Usage Units; Internal Metering Only

5.1 Usage Units are internal bookkeeping and metering devices only.

5.2 Usage Units do not have cash value, face value, par value, negotiable value, or independent market value.

5.3 Usage Units are not redeemable for cash, not exchangeable for cash, not withdrawable, and not payable out by the Company.

5.4 Usage Units are not transferable, saleable, assignable, tradeable, giftable, pledgeable, or otherwise circulatable between users, except to the limited extent that the Company may permit administrative reallocation within the same Customer organization.

5.5 Usage Units are not accepted by third parties as payment or consideration for goods or services and may not be used outside the Service.

5.6 Any dashboard display of remaining, accrued, refreshed, allocated, consumed, pending, reserved, or expired Usage Units is a service-consumption record only and shall not be interpreted as a deposit account, wallet, payment account, or stored-value account.

6. No E-Money; No Stored Value; No Payment Instrument

6.1 Nothing in the Service, any License Pack, any Account Allocation, or any Usage Unit shall be construed as electronic money, limited purpose e-money, or any form of cash-equivalent stored value.

6.2 The Company does not issue an electronic payment instrument to the Customer for the purpose of paying third parties.

6.3 The Company does not hold customer funds for future third-party payment use through the License Pack structure described in these Terms.

6.4 The Company does not grant any Customer the right to circulate, transfer, or cause acceptance of Usage Units as payment.

6.5 No part of the License Pack structure shall be interpreted as an issuance, storage, transfer, settlement, or redemption of monetary value.

7. Service Scope and Access Right

7.1 Subject to the Customer’s compliance with these Terms and payment of all applicable Fees, the Company grants the Customer a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Service during the Service Term.

7.2 The Service may be used for the Customer’s internal, personal, commercial, collaborative, and sharing activities only through the functions, workflows, and permissions made available by the Service and permitted by these Terms.

7.3 The Service may be modified, updated, enhanced, restricted, discontinued in part, or restructured by the Company from time to time, provided that the Company will not intentionally deprive the Customer of the core purchased Service during the then-current paid Service Term except where required for security, legal compliance, abuse prevention, technical integrity, force majeure, or other reasons permitted by these Terms or mandatory law.

7.4 The Company may impose fair use rules, request ceilings, seat limitations, concurrency limitations, throttles, anti-abuse controls, and other technical rules necessary to preserve service quality, contractual fairness, security, or infrastructure integrity.

8. Fees, Billing, Renewal, and Refund Framework

8.1 The Customer shall pay all Fees specified in the applicable Order.

8.2 Fees are service fees earned in exchange for the Company making the Service available and performing its contractual obligations.

8.3 Advance billing, recurring billing, prepaid billing, promotional billing, or annual plan billing does not create a deposit relationship, custodial relationship, safeguarded-funds relationship, or stored-value relationship between the Customer and the Company.

8.4 Refund eligibility, refund timing, non-refund events, and the 14-day refund framework are governed by the Refund Policy, which is incorporated into these Terms by reference. In the event of inconsistency between a general payment statement in these Terms and the Refund Policy, the Refund Policy shall govern with respect to refund procedure and refund eligibility, subject always to mandatory law.

8.5 Any refund, billing correction, service credit, extension, courtesy allocation, adjustment, or commercial concession offered by the Company is granted solely by contract or policy and not by reason of any redemption right attached to a License Pack or Usage Unit.

8.6 Free, promotional, trial, bonus, beta, courtesy, or goodwill allocations have no cash value and are not redeemable.

9. Allocation, Reset, Expiry, and Adjustment

9.1 A License Pack may include recurring or one-time Account Allocations.

9.2 The Company may specify that Account Allocations refresh, reset, expire, lapse, roll over, or do not roll over at the end of a billing cycle or Service Term.

9.3 Any such reset, expiry, lapse, or non-rollover rule reflects the contractual scope of the Service and does not create any duty to convert unused allocations into cash, credit balances, debt obligations, or financial claims.

9.4 The Company may correct clerical, metering, technical, or computational errors in Usage Unit records where reasonably necessary to reflect actual usage or contractual entitlement.

10. Customer Restrictions

10.1 The Customer shall not represent to any third party that a License Pack or Usage Unit is money, a redeemable credit, stored value, electronic money, a digital token, a financial instrument, or a transferable claim against the Company.

10.2 The Customer shall not resell, broker, trade, redistribute, or monetize Usage Units except where the Company expressly permits reseller activity in a separate written agreement.

10.3 The Customer shall not use the Service in any way that violates applicable law, infringes the rights of others, interferes with the security or integrity of the Service, or attempts to circumvent technical limits or billing rules.

10.4 The Customer shall not reverse engineer, scrape at scale, abuse automation limits, or use the Service in a fraudulent, deceptive, unlawful, or harmful manner except to the extent that any such restriction is prohibited by mandatory law.

10.5 The Customer shall not submit content to the Service unless the Customer has the legal right to submit that content and to grant the rights described in these Terms and the Privacy Policy.

11. Suspension and Termination

11.1 The Company may suspend or restrict access to the Service immediately where reasonably necessary to address non-payment, suspected fraud, abuse, unlawful conduct, technical threats, security threats, privacy or data-protection concerns, or material breach of these Terms.

11.2 The Company may terminate a Customer account or License Pack upon material breach of these Terms.

11.3 Upon expiration or termination of the Service Term, the Customer’s right to use the Service ceases, subject to any post-termination rights expressly stated in the applicable Order, the Privacy Policy, the Refund Policy, or mandatory law.

11.4 Expiration or termination of the Service does not entitle the Customer to redemption or cash payment in respect of any unused Usage Units or unused service allowances.

11.5 Termination or suspension of access does not require deletion of Customer Content from Company systems where retention is permitted or required under the Privacy Policy, these Terms, operational necessity, evidentiary need, security need, legal compliance, or mandatory law.

12. Intellectual Property and Customer Content

12.1 The Service, including all software, workflows, designs, text, graphics, interfaces, documentation, and related intellectual property embodied therein, remains the exclusive property of the Company or its licensors.

12.2 Except for the limited access right expressly granted in these Terms, no right, title, or interest in or to the Service is transferred to the Customer.

12.3 As between the Customer and the Company, the Customer may retain whatever ownership rights the Customer lawfully holds in original material submitted by the Customer; however, the Customer acknowledges and agrees that use of the Service does not give the Customer ownership of the Service, the platform repository, the collaboration graph, Company telemetry, or Company-maintained copies, derivatives, logs, archives, or datasets generated from or relating to Customer Content.

12.4 The Customer grants the Company a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, modify, adapt, publish, distribute, transmit, display, perform, analyze, extract, transform, create derivative works from, commercialize, sell, resell, license, sublicense, and otherwise use Customer Content for any lawful purpose connected with operating, securing, improving, developing, training, evaluating, marketing, commercializing, archiving, or otherwise exploiting the Service and related systems.

12.5 The license in Section 12.4 applies to shared and non-shared chats, prompt chains, code submitted by users, code generated through the Service, outputs, revisions, derivatives, metadata, and transformed or structured versions of the foregoing, subject always to any non-waivable rights under applicable law and the Privacy Policy.

12.6 The Customer acknowledges that the Privacy Policy contains additional detail regarding how Customer Content and personal data may be collected, processed, retained, disclosed, and reused, and the Customer agrees that the Privacy Policy is incorporated into and forms part of these Terms.

13. Data, Privacy, and Operational Records

13.1 The Company may process account, usage, technical, operational, billing, support, and Customer Content data as reasonably necessary to provide, secure, maintain, improve, audit, train, evaluate, market, archive, and enforce the Service, as further described in the Privacy Policy.

13.2 The Customer acknowledges that the Service is not offered as a confidential repository for chats, prompt chains, code, or chat history unless the Company expressly agrees otherwise in a separate written agreement.

13.3 Usage Unit records, usage logs, event logs, invoice logs, access logs, and related operational records maintained by the Company constitute prima facie evidence of service usage and platform operations, absent manifest error.

13.4 The Customer is responsible for maintaining the confidentiality of account credentials and for all activity occurring under the Customer’s account except to the extent caused by the Company’s breach of its security obligations.

13.5 The Privacy Policy governs how the Company handles personal data, Customer Content, retention, disclosure, and reuse. If any provision of these Terms is inconsistent with a non-waivable right granted under applicable data-protection law, including Kuwait’s CITRA privacy framework, that non-waivable right shall prevail to the minimum extent required by law.

13.6 Nothing in these Terms shall be interpreted to waive, exclude, or nullify any privacy, transparency, consent, security, or breach-notification obligation that cannot lawfully be waived or excluded under applicable law.

14. Disclaimer of Warranties

14.1 The Service is provided on an “as is” and “as available” basis, except to the extent otherwise expressly stated in a signed service-level agreement or required by mandatory law.

14.2 The Company does not warrant that the Service will be uninterrupted, error-free, perfectly secure, or suitable for every particular purpose.

14.3 The Customer acknowledges that software services may be subject to downtime, latency, maintenance, outages, third-party dependency failures, connectivity issues, data inaccuracies, evolving functionality, and force majeure conditions.

15. Limitation of Liability

15.1 To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for any loss of profits, loss of revenue, loss of data, loss of business opportunity, or reputational harm arising out of or in connection with these Terms, the Service, the Privacy Policy, or the Refund Policy.

15.2 To the maximum extent permitted by applicable law, the Company’s aggregate liability arising out of or in connection with these Terms, the Service, the Privacy Policy, or the Refund Policy shall not exceed the total Fees actually paid by the Customer to the Company for the affected License Pack during the 12-month period immediately preceding the event giving rise to the claim.

15.3 Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by mandatory law.

16. Indemnity

16.1 The Customer shall indemnify and hold harmless the Company, its affiliates, officers, employees, and agents from and against claims, losses, liabilities, damages, penalties, and expenses arising out of or in connection with the Customer’s unlawful use of the Service, breach of these Terms, misuse of the Service, violation of third-party rights, or submission of content that the Customer had no right to submit or license.

17. Force Majeure

17.1 The Company shall not be liable for any failure, delay, interruption, degradation, suspension, or inability to perform to the extent caused by events beyond the Company’s reasonable control, including acts of God, natural disasters, flood, fire, epidemic, pandemic, war, terrorism, civil unrest, labor dispute, governmental action, legal or regulatory intervention, utility failure, telecommunications failure, internet outage, hosting failure, cloud-provider failure, cyberattack, denial-of-service attack, power outage, infrastructure failure, supplier failure, transportation disruption, embargo, or any comparable force majeure event.

17.2 During a force majeure event, the Company may suspend, limit, delay, or modify the Service to the extent reasonably necessary to respond to the event, protect systems, comply with law, preserve data integrity, or reduce harm.

17.3 A force majeure event does not convert the Service into a compensable guarantee and does not by itself create a right to damages, service credits, or refunds except to the extent expressly provided in the Refund Policy or required by mandatory law.

18. Interpretation Safeguard

18.1 These Terms shall be interpreted so that the License Pack is treated as a contractual software-service package and any Usage Units associated with it are treated solely as internal measurements of service usage.

18.2 No provision of these Terms shall be interpreted to create issuance, storage, transfer, settlement, redemption, or acceptance of monetary value.

18.3 If any term used in the interface, dashboard, marketing materials, invoices, or customer communications could be read in more than one way, the interpretation consistent with service metering and non-monetary contractual access shall prevail.

18.4 If any provision of these Terms could be interpreted either to narrow a non-waivable right under applicable law or to preserve such right, the interpretation preserving the non-waivable right shall prevail to the minimum extent required by law.

19. Governing Law and Dispute Resolution

19.1 These Terms shall be governed by the laws of the State of Kuwait.

19.2 The courts of the State of Kuwait shall have jurisdiction over any dispute arising out of or in connection with these Terms, unless the Company and the Customer expressly agree in writing to another lawful dispute resolution mechanism.

19.3 Nothing in these Terms limits any non-waivable right granted by mandatory law.

20. General

20.1 The Company may amend these Terms from time to time. Any amended version shall become effective on the date stated in the amended version or upon posting, subject to mandatory law and any notice period expressly required by the applicable Order.

20.2 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20.3 These Terms, together with the applicable Order and any incorporated policy or service schedule expressly referenced herein, including the Privacy Policy and Refund Policy, constitute the entire agreement between the Company and the Customer regarding the subject matter hereof.

20.4 No failure or delay by the Company in exercising any right or remedy shall operate as a waiver thereof.

PART II — REFUND POLICY

Effective Date: 4 April 2026

Website: buyabigboat.com

Support Email: admin@buyabigboat.com

Principal Place of Business: Ashbiliya, Farwaniya, Postal Code: 85400, PO Box: 404

This Refund Policy is issued by شركة شوف لبيع البرمجيات غير المعدة بناء على طلب, Commercial Register No. 520546, Registry Approval Date: 05/02/2025, Issued Capital: KWD 1000, and Paid-up Capital: KWD 1000.

1. Purpose and Scope

1.1 This Refund Policy governs requests for cancellation, withdrawal, return, and refund relating to any License Pack, subscription, one-time purchase, hosted access package, or other paid access to the Service purchased directly from the Company.

1.2 This Refund Policy applies only to purchases made directly from the Company through its website, checkout flow, invoice, or direct billing channel.

1.3 Purchases made through third-party platforms, app stores, resellers, marketplaces, or payment intermediaries may also be subject to the refund, return, dispute, and billing rules of those third parties.

1.4 This Refund Policy shall be read together with the Terms of Service and any applicable Order, invoice, checkout confirmation, or plan description.

2. Definitions

2.1 “Company” means شركة شوف لبيع البرمجيات غير المعدة بناء على طلب.

2.2 “Service” means the Company’s hosted software-as-a-service platform, applications, tools, interfaces, automations, processing functions, and related support features.

2.3 “License Pack” means a single commercial sale of a service package that grants access to and use of the Service during the applicable service term and within the applicable plan scope.

2.4 “Prompt” means a submitted user instruction, request, query, generation request, task request, or substantially similar command initiated by the Customer through the Service.

2.5 “Refund” means repayment by the Company of sums actually received by the Company for the relevant License Pack, subject to this Refund Policy and mandatory law.

3. Core Character of the Sale

3.1 Each License Pack is sold as a single service package and not as divisible credits, stored value, redeemable value, transferable balances, or monetary units.

3.2 The Customer does not acquire any right to partial redemption, partial cash-out, or proportional reimbursement by reference to unused prompts, unused days, unused features, unused allocations, or unused technical capacity.

3.3 Refund outcomes under this Refund Policy are limited to either:

a. a full refund, where a refund right exists under this Refund Policy or mandatory law; or

b. no refund.

3.4 Partial refunds are not offered.

4. Fourteen-Day Refund Window

4.1 Subject to Sections 5, 6, and 11 of this Refund Policy, a consumer who purchased a License Pack directly from the Company may request cancellation and a full refund within 14 days from the date of purchase.

4.2 The Company will not charge an additional fee for processing an eligible refund.

4.3 To request a refund within this period, the Customer must send a clear written request to admin@buyabigboat.com from the email address associated with the purchase and include enough information to identify the transaction.

4.4 A refund request is deemed received on the date and time it reaches the Company’s designated support inbox.

5. When the Refund Right Ends Due to Service Activation

5.1 The Customer acknowledges and agrees that the License Pack is a service product and that the Service begins to be performed when the Customer activates and uses the Service.

5.2 The Company treats the Service as materially activated and consumed once either of the following occurs:

a. the Customer submits 2 Prompts through the Service; or

b. the Customer otherwise materially initiates use of the Service, including by generating output, consuming hosted processing, or using a paid feature reserved to paying users.

5.3 Once the Service has been materially activated and consumed under Section 5.2, the purchase becomes non-refundable, except where mandatory law requires otherwise.

5.4 For the avoidance of doubt, the Company’s operational threshold for material service initiation is 2 Prompts. Upon the second Prompt, the Customer is deemed to have affirmatively initiated and consumed the Service.

6. No Partial Refunds After Use Begins

6.1 Because the License Pack is sold as one integrated service sale, the Company does not provide:

a. partial refunds;

b. pro-rated refunds based on time remaining;

c. refunds based on unused prompts, unused requests, or unused features; or

d. conversion of any unused portion into cash, balance, token, credit, or transferable value.

6.2 If the Customer has submitted 2 Prompts or has otherwise materially initiated the Service under Section 5, the Customer is not eligible for any refund under this Refund Policy, except where mandatory law requires otherwise.

7. Duplicate Charges and Billing Errors

7.1 Nothing in this Refund Policy prevents the Company from correcting a duplicate charge, billing error, technical charging error, or unauthorized duplicate transaction.

7.2 If the Company determines that the Customer was charged more than once for the same transaction, or was charged in error due to a technical fault attributable to the Company, the Company may issue a full correction or the amount necessary to reverse the erroneous overcharge.

7.3 Any such corrective payment is a billing correction only and does not create a general right to partial refunds.

8. Failed Delivery or Total Non-Access

8.1 If the Company fails to provide the purchased License Pack at all, or if the Customer is unable to access the Service solely because of a technical failure attributable to the Company and no meaningful use of the Service has occurred, the Customer may request a full refund.

8.2 This Section does not apply where inability to access the Service results from:

a. the Customer’s device, browser, network, email, or account configuration;

b. unsupported environments;

c. misuse of credentials;

d. suspension for breach of the Terms of Service; or

e. payment review, fraud screening, or lawful compliance checks.

9. Refund Request Procedure

9.1 All refund requests must be submitted to admin@buyabigboat.com.

9.2 The refund request should include:

a. the purchaser’s full name;

b. the email address used for purchase;

c. the purchase date;

d. the transaction reference, invoice number, or payment proof, if available; and

e. a short statement of the reason for the request.

9.3 The Company may request additional information reasonably necessary to verify identity, confirm the transaction, prevent fraud, and determine eligibility.

9.4 The Customer must cooperate in good faith with any reasonable verification request.

10. Method and Timing of Refund

10.1 Where a refund is approved, the Company will refund the amount using the original payment method where reasonably possible, or another lawful method agreed with the Customer.

10.2 Refund processing times may vary depending on the payment provider, card issuer, bank, anti-fraud review, and settlement timelines.

10.3 The Company is not responsible for delays caused by third-party payment networks or banking systems after the refund has been initiated.

11. Mandatory Law Savings Clause

11.1 This Refund Policy is intended to comply with applicable consumer protection and digital-commerce requirements in the State of Kuwait.

11.2 If any provision of this Refund Policy is inconsistent with a non-waivable right granted to a consumer under applicable law, that non-waivable right shall prevail to the minimum extent required by law.

11.3 Nothing in this Refund Policy shall be interpreted to exclude, restrict, or waive any consumer right that cannot lawfully be excluded, restricted, or waived.

12. Chargebacks and Disputes

12.1 Before initiating a chargeback or payment dispute, the Customer should first contact the Company at admin@buyabigboat.com to allow the Company a reasonable opportunity to review and resolve the matter.

12.2 If a chargeback, reversal, or payment dispute is initiated in relation to a transaction that remains valid under this Refund Policy, the Company may suspend or restrict access to the Service while the matter is under review, subject to applicable law.

13. Abuse Prevention

13.1 The Company may refuse refund requests that are fraudulent, abusive, repetitive, manipulative, or inconsistent with this Refund Policy.

13.2 The Company may investigate patterns of repeated purchase-and-refund behavior, multiple account creation, identity masking, payment abuse, or attempts to consume paid service output before seeking reversal.

14. Contact and Complaints

14.1 Refund requests and refund-related communications must be sent to:

admin@buyabigboat.com

14.2 If the Customer believes the matter has not been resolved, the Customer may pursue any complaint route available under applicable Kuwaiti law.

15. Governing Law

15.1 This Refund Policy shall be governed by the laws of the State of Kuwait.

15.2 Any dispute arising out of or in connection with this Refund Policy shall be subject to the jurisdiction of the competent courts of the State of Kuwait, without prejudice to any non-waivable consumer rights.

PART III — PRIVACY POLICY

Effective Date: 4 April 2026

Website: buyabigboat.com

Support Email: admin@buyabigboat.com

Principal Place of Business: Ashbiliya, Farwaniya, Postal Code: 85400, PO Box: 404

This Privacy Policy is issued by شركة شوف لبيع البرمجيات غير المعدة بناء على طلب, Commercial Register No. 520546, Registry Approval Date: 05/02/2025, Issued Capital: KWD 1000, and Paid-up Capital: KWD 1000.

1. Purpose and Nature of This Policy

1.1 This Privacy Policy explains how the Company collects, receives, stores, uses, analyzes, discloses, licenses, retains, and otherwise processes information in connection with the Service.

1.2 The Service is a collaborative and commercially improvable software service. It is not offered as a confidential repository for chats, prompts, code, outputs, or chat history.

1.3 By using the Service, submitting content to the Service, or purchasing a License Pack, the user acknowledges and agrees that content submitted through the Service may be processed in accordance with this Privacy Policy, the Terms of Service, and any related product notices or consent flows.

1.4 This Privacy Policy is intended to operate consistently with Kuwait’s data privacy framework, including CITRA-related requirements concerning transparency, user consent, data security, breach notification, and the preservation of non-waivable rights to the minimum extent required by law.

2. Definitions

2.1 “Company” means شركة شوف لبيع البرمجيات غير المعدة بناء على طلب.

2.2 “Service” means the Company’s hosted software platform, interfaces, prompt workflows, chat functions, retrieval systems, generation systems, code tools, collaboration features, and related support services.

2.3 “Customer Content” means any prompt, instruction, message, code, document, file, image, workflow, prompt chain, chat title, metadata, correction, annotation, or other content submitted, uploaded, created, or generated by or through a user in connection with the Service.

2.4 “Chat” means a conversation thread, session, or single dialogue instance within the Service, whether or not the user chooses to mark it as shared.

2.5 “Prompt Chain” means a sequence of prompts, responses, instructions, code generations, revisions, or iterative workflow steps created in or through the Service.

2.6 “Personal Data” means information relating to an identified or identifiable natural person, to the extent such information is protected by applicable law.

3. Categories of Information We Collect

3.1 We may collect account information, including name, email address, billing information, payment-related records, login identifiers, account status, subscription status, and support communications.

3.2 We may collect technical and usage information, including IP address, device information, browser information, operating system information, timestamps, session logs, clickstream data, feature usage, prompt counts, usage-unit records, and service interaction records.

3.3 We may collect and process Customer Content, including:

a. prompts;

b. prompt chains;

c. chats and chat history;

d. code submitted by users;

e. code generated through the Service;

f. outputs, revisions, and derivatives;

g. files and documents uploaded into the Service; and

h. collaboration, sharing, forking, and remix history.

3.4 We may also infer analytics, trends, model-improvement data, quality-control data, abuse-detection data, and product-development insights from any of the above.

4. Core Disclosure About Chats, Prompt Chains, and Code

4.1 The Service is built to support collaboration, sharing, remixing, iterative improvement, and commercial development.

4.2 All Customer Content may be used by the Company for any lawful business purpose, including internal operations, storage, indexing, retrieval, model improvement, training, evaluation, debugging, quality assurance, analytics, commercialization, marketing, promotional display, research, product development, dataset creation, and development of later versions or later iterations of the Company’s systems, models, workflows, or retrieval-augmented generation tools.

4.3 This applies to:

a. shared Chats;

b. non-shared Chats;

c. Prompt Chains;

d. code submitted by users;

e. code generated through the Service; and

f. derivatives, excerpts, transformed versions, labeled versions, and structured data extracted from them.

4.4 A Chat that is marked as “shared” may be made available to other users for viewing, copying, forking, extending, adapting, or building upon.

4.5 A Chat that is not marked as “shared” may still be stored, accessed, processed, analyzed, reused, retained, licensed, disclosed within the Company group or to service providers, and used for commercial improvement, training, research, marketing preparation, or future product development by the Company.

4.6 The fact that a Chat is not shared with other end users does not mean that it is private as against the Company.

4.7 The user must not assume that non-shared Chats are confidential, secret, restricted-use, or excluded from internal or commercial reuse by the Company.

5. Commercial Rights in Customer Content

5.1 By submitting, uploading, creating, or generating Customer Content through the Service, the user grants the Company a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, modify, adapt, publish, distribute, transmit, display, perform, analyze, extract, transform, create derivative works from, commercialize, sell, resell, license, sublicense, and otherwise use that Customer Content for any lawful purpose.

5.2 The license in Section 5.1 includes the right to use Customer Content for:

a. model training;

b. retrieval and indexing;

c. supervised and unsupervised evaluation;

d. fine-tuning, optimization, and reinforcement workflows;

e. later product iterations;

f. public or private demos;

g. marketing materials;

h. case studies;

i. synthetic dataset generation; and

j. benchmarking and performance testing.

5.3 The license in Section 5.1 applies whether or not the Chat, Prompt Chain, or code is designated as shared.

5.4 The user acknowledges that the Service itself may be purchased and used by the user under a License Pack, but the existence of that License Pack does not transfer ownership of the chat system, chat history repository, collaboration graph, service telemetry, or Company copies of Customer Content to the user.

5.5 The Company may retain, duplicate, archive, and preserve copies of Customer Content for long periods, including for historical, evidentiary, security, research, product-development, and commercial purposes.

6. User Sharing, Forking, and Collaboration

6.1 The Service may allow users to share a single Chat or Prompt Chain with other users.

6.2 The Service may allow another user to build on, continue, fork, remix, or adapt a shared Chat or Prompt Chain.

6.3 Once a user shares a Chat or Prompt Chain, that content may be copied, extended, incorporated into later workflows, and treated as collaborative material within the Service.

6.4 The Company may preserve metadata showing the origin, branching, remixing, or later adaptation of shared content.

6.5 The Company does not guarantee that shared content will remain exclusive to the original author.

7. No Expectation of Confidentiality

7.1 Users must not submit trade secrets, confidential source code, private keys, regulated personal data, medical information, banking credentials, secrets, embargoed commercial information, or other highly sensitive material unless they are willing for such material to be processed under this Privacy Policy.

7.2 The Service is not offered as a privileged, secret, or confidential communications channel.

7.3 If a user needs strict confidentiality, no-training handling, or restricted-use data processing, that user must not rely on the standard public Service and must instead obtain a separate written agreement signed by the Company.

8. Personal Data and Legal Compliance

8.1 Where Customer Content contains Personal Data, we may process that data for the purposes described in this Privacy Policy, subject to applicable law.

8.2 We may rely on user acknowledgement, user consent, contract performance, legitimate business purposes, security needs, legal obligations, or other lawful bases recognized by applicable law, depending on the context of processing.

8.3 We may remove, redact, transform, aggregate, pseudonymize, label, classify, or otherwise process Personal Data for security, analytics, training, research, and product-improvement purposes.

8.4 If any non-waivable right exists under applicable privacy or data-protection law, that right shall prevail to the minimum extent required by law.

9. How We Use Information

9.1 We may use information to provide, operate, maintain, secure, troubleshoot, improve, market, and commercialize the Service.

9.2 We may use information to detect fraud, abuse, misuse, policy violations, and security threats.

9.3 We may use information to develop and improve search systems, retrieval systems, ranking systems, generation systems, coding systems, evaluation systems, and future versions of the Service.

9.4 We may use excerpts, examples, prompts, chains, and generated code in product documentation, demos, educational content, or marketing materials.

9.5 We may use data and content for long-term archival, analytics, model-development, and commercial strategy purposes.

10. Disclosure of Information

10.1 We may disclose information to employees, contractors, affiliates, subprocessors, hosting providers, analytics providers, infrastructure vendors, payment processors, support providers, legal advisers, auditors, insurers, and transaction counterparties to the extent reasonably necessary for the purposes described in this Privacy Policy.

10.2 We may disclose information in connection with mergers, acquisitions, financing transactions, asset sales, reorganizations, insolvency events, or business transfers.

10.3 We may disclose information where required by law, regulation, lawful request, court order, or competent authority.

10.4 We may disclose, publish, or otherwise commercialize Customer Content, including code and Prompt Chains, in anonymized, attributed, unattributed, excerpted, transformed, or compiled form, subject to applicable law and the Company’s business judgment.

11. Retention

11.1 We may retain Customer Content, account data, usage records, logs, billing records, support records, and derived datasets for as long as we consider reasonably necessary for business, legal, operational, evidentiary, security, historical, research, archival, or commercial purposes.

11.2 This may include very long-term retention.

11.3 Deletion from a user-visible interface does not necessarily mean deletion from Company systems, backups, logs, archives, training datasets, derivative datasets, or historical records.

12. Data Security

12.1 We implement administrative, technical, and organizational measures that we consider appropriate for the nature of the Service and the information processed.

12.2 No method of transmission, storage, or processing is completely secure, and we do not guarantee absolute security.

12.3 Nothing in this Privacy Policy reduces any mandatory data-security or breach-notification obligation that applies under applicable law.

13. International Processing and Service Providers

13.1 Information may be processed in Kuwait and in other jurisdictions where we or our service providers operate.

13.2 By using the Service, the user acknowledges that information may be transferred to, stored in, or processed in jurisdictions outside the user’s location, subject to applicable law.

14. User Rights and Requests

14.1 Users may contact us at admin@buyabigboat.com with questions or requests relating to their information.

14.2 Any response to a privacy request will be subject to applicable law, technical feasibility, security considerations, identity verification, and the Company’s retention, training, legal, and operational needs.

14.3 Where applicable law grants a non-waivable access, correction, objection, restriction, deletion, or complaint right, we will address such requests to the extent required by law.

14.4 Where content has already been incorporated into logs, archives, training materials, derived datasets, evaluation sets, analytical outputs, or later system improvements, complete reversal, recall, or deletion may not be possible.

15. Children

15.1 The Service is not directed to children unless expressly stated otherwise.

15.2 If we become aware that we have collected information in a manner that requires parental or guardian involvement under applicable law, we may take appropriate action.

16. Changes to This Privacy Policy

16.1 We may amend this Privacy Policy from time to time.

16.2 The updated version will become effective on the date stated in the updated version or upon posting, subject to mandatory law.

17. Governing Law

17.1 This Privacy Policy shall be governed by the laws of the State of Kuwait.

17.2 Any dispute arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts of the State of Kuwait, without prejudice to any non-waivable rights under applicable law.

PART IV — ACCEPTABLE USE AND CONTENT SHARING POLICY

Effective Date: 4 April 2026

Website: buyabigboat.com

Support Email: admin@buyabigboat.com

Principal Place of Business: Ashbiliya, Farwaniya, Postal Code: 85400, PO Box: 404

This Acceptable Use and Content Sharing Policy is issued by شركة شوف لبيع البرمجيات غير المعدة بناء على طلب, Commercial Register No. 520546, Registry Approval Date: 05/02/2025, Issued Capital: KWD 1000, and Paid-up Capital: KWD 1000.

1. Purpose and Relationship to the Terms

1.1 This Acceptable Use and Content Sharing Policy governs permitted use of the Service, community conduct, user-to-user interactions, content sharing, prompt-chain publication, public archive handling, moderation, enforcement, suspension, and banning decisions.

1.2 This Policy forms part of the Terms of Use and shall be read together with the Terms of Service, the Refund Policy, the Privacy Policy, and any applicable Order.

1.3 In the event of inconsistency between this Policy and another Company policy, the Company may interpret the policies together in a manner that best protects the Service, users, public archive integrity, lawful moderation, and the Company’s operational and legal interests, subject always to mandatory law.

2. Nature of the Service Community

2.1 The Service may include collaborative, social, archival, and community features that allow users to create, publish, share, extend, fork, remix, build upon, and continue Chats, Prompt Chains, code, workflows, and related content.

2.2 The Service is not a guaranteed-results platform, not an investment-advisory platform, and not a platform that guarantees code accuracy, profitability, fitness for purpose, or error-free outputs.

2.3 Shared content, Prompt Chains, public archives, and community materials may contain errors, omissions, weak assumptions, experimental logic, incomplete safeguards, unsuitable strategies, or commercially unsuccessful ideas.

2.4 Each user remains solely responsible for evaluating whether to rely on, use, modify, deploy, test, publish, distribute, trade on, or commercialize any content obtained through the Service.

3. Community Conduct Standards

3.1 Users must interact with other users, the Company, and Company representatives in a lawful, respectful, and non-abusive manner.

3.2 Users must not harass, threaten, intimidate, defame, stalk, extort, coerce, impersonate, dox, blackmail, or maliciously target other users or Company personnel.

3.3 Users must not engage in repetitive hostility, bad-faith accusations, vexatious complaint behavior, coordinated harassment, retaliation campaigns, false reporting, or pressure tactics intended to force moderation outcomes.

3.4 Users must not use the Service in a way that disrupts community trust, interferes with moderation, undermines archive integrity, or creates unnecessary conflict among users.

4. No Blame, No Guaranteed Outcome, and No User Liability for Losses

4.1 Users must not blame, accuse, threaten, or pursue other users on the basis that shared Chats, Prompt Chains, code, strategies, prompts, outputs, or examples caused losses, missed profits, software bugs, compilation failures, execution failures, security incidents, or other negative outcomes.

4.2 Users acknowledge that any code, workflow, output, Prompt Chain, or shared content obtained from another user may be incomplete, error-prone, unsuitable, outdated, unsafe, non-compliant, commercially ineffective, or technically defective.

4.3 Users must independently review, test, validate, sandbox, and assess any content before relying on it in production, trading, automation, legal, financial, commercial, or other real-world contexts.

4.4 No user shall have any right to demand compensation, reimbursement, takedown, disciplinary action, or punitive action from another user merely because shared content proved unprofitable, inaccurate, unstable, or error-prone.

4.5 Nothing in this Section prevents a user from reporting unlawful conduct, fraud, impersonation, intentional malware distribution, or clear abuse through the Company’s moderation channels.

5. Prohibited Uses

5.1 Users must not use the Service for unlawful, fraudulent, deceptive, abusive, harmful, or malicious purposes.

5.2 Without limitation, users must not:

a. upload or share malware, spyware, ransomware, destructive code, credential theft tools, backdoors, unauthorized exploits, or malicious scripts;

b. use the Service to commit fraud, impersonation, deception, phishing, extortion, market manipulation, or unlawful surveillance;

c. use bots, automation, scraping tools, or bulk extraction methods in violation of the Company’s technical rules or written permissions;

d. interfere with platform stability, moderation systems, rate limits, account controls, archive integrity, or other technical safeguards;

e. submit content they have no legal right to submit, share, license, or publicize;

f. publish or republish content in a manner that violates applicable law, third-party rights, confidentiality duties, or court orders;

g. use community features primarily to provoke conflict, manufacture disputes, damage reputations, or weaponize moderation processes; or

h. attempt to evade a suspension, restriction, or ban through alternate accounts, identity masking, or re-entry through another user account.

6. Shared Content, Forking, and Public Archive Rules

6.1 The Service may allow users to share Chats, Prompt Chains, code, and related content with other users or into public archive sections of the Service.

6.2 Once content is shared, published, forked, remixed, or incorporated into a public archive, it may become part of an ongoing collaborative record within the Service.

6.3 Other users may be permitted to view, copy, continue, adapt, fork, extend, annotate, or build upon shared content in accordance with the Service features and these Terms.

6.4 The Company may preserve metadata reflecting the origin, publication history, branching history, remix history, moderation history, or later adaptation of shared content.

6.5 Shared content and public archive materials are not guaranteed to remain exclusive to the original publishing user.

7. Public Archive Retention and Account Deletion Effects

7.1 The Company may maintain a public archive of shared Chats, Prompt Chains, code, workflows, excerpts, derivatives, and related community materials.

7.2 Public archive materials may remain publicly visible, internally retained, or otherwise preserved by the Company even if:

a. the original publishing user later deletes their account;

b. the original publishing user is suspended or banned;

c. a forked or derivative version exists within the Service;

d. the Company needs to preserve archive continuity, moderation evidence, community history, technical integrity, or legal records; or

e. a deletion mechanism is unavailable, delayed, imperfect, or administratively denied under these Terms or mandatory law.

7.3 The Company may, but is not obligated to, offer a mechanism to request deletion, delisting, depublication, or restriction of previously shared content.

7.4 The existence of any such mechanism does not create a guaranteed right to full removal from public archives, derivatives, forks, logs, backups, moderation records, or Company systems.

7.5 A user who chooses to publicize or share content acknowledges the risk that such content may remain in public or Company-controlled archives beyond account deletion, subject to applicable law and the Privacy Policy.

8. Moderation, Mediation, and Community Management Authority

8.1 The Company may monitor, review, investigate, mediate, restrict, label, de-rank, delist, lock, remove, preserve, or otherwise moderate content, accounts, and disputes where reasonably necessary to protect the Service, users, archive integrity, operational stability, legal compliance, or Company interests.

8.2 The Company may intervene in disputes between users and may decide, in its sole discretion and acting in good faith, what moderation or community-management action is appropriate.

8.3 Such action may include warnings, temporary restrictions, publication freezes, visibility limits, archive preservation, dispute notes, account holds, feature restrictions, suspension, permanent bans, or refusal to restore access.

8.4 The Company is not required to adopt, continue, or enforce a neutral position between users where the Company reasonably believes that one or more users are acting maliciously, abusively, dishonestly, manipulatively, unlawfully, or in a manner inconsistent with this Policy.

9. Ban, Suspension, and Removal Rights

9.1 The Company reserves the right to suspend, restrict, or permanently ban any user who violates this Policy, the Terms of Use, the Privacy Policy, the Refund Policy, applicable law, or any reasonable platform rule communicated by the Company.

9.2 The Company also reserves the right to suspend, restrict, or permanently ban any user whom the Company reasonably believes:

a. is malicious;

b. repeatedly causes community conflict in bad faith;

c. harasses, blames, or targets other users for losses or defective outputs in a manner inconsistent with this Policy;

d. attempts to manipulate moderation or pressure the Company into archive removal or disciplinary outcomes;

e. abuses reporting systems, refund systems, or support systems;

f. threatens legal action in bad faith as a pressure tactic rather than pursuing lawful channels properly; or

g. creates operational, reputational, technical, or legal risk for the Service or the Company.

9.3 A suspension or ban may be imposed with or without prior warning where the Company considers immediate action reasonably necessary.

9.4 The Company is not obligated to refund a banned or suspended user except to the extent required by the Refund Policy or mandatory law.

10. Preservation of Shared Logic After Ban or Removal

10.1 The Company may preserve, continue to display, continue to archive, or continue to allow use of shared or publicized logic, Prompt Chains, code, derivatives, forks, or archive records even after the originating user has been suspended, banned, or removed.

10.2 The Company may determine that preserving such content is necessary or desirable for continuity, community reliance, archive integrity, evidentiary purposes, moderation history, training, research, product development, or other lawful business reasons.

10.3 A user’s removal from the Service does not by itself require the Company to erase, depublish, or cease using previously shared content, subject to the Privacy Policy and mandatory law.

11. Reports, Complaints, and Dispute Handling

11.1 Users may report content, conduct, or user conflicts to the Company through the contact channels designated by the Company.

11.2 The Company may request information, screenshots, context, identifiers, or other materials reasonably necessary to review a report.

11.3 The Company is not obligated to provide detailed findings, evidence, or reasoning to any reporting party, accused party, or third party, except to the extent required by law.

11.4 The Company may close, reject, prioritize, defer, or decline complaints that it considers abusive, repetitive, unsupported, strategically motivated, or outside the scope of this Policy.

12. No Duty to Restore, Rehost, or Reinstate

12.1 The Company has no obligation to restore removed content, rehost archived materials for a banned user’s benefit, or reinstate any user account, feature, visibility status, or archive position after moderation action has been taken.

12.2 The Company may, in its sole discretion, decline future service to users previously suspended or banned.

13. Mandatory Law Savings Clause

13.1 This Policy is intended to complement the Terms of Use, the Refund Policy, and the Privacy Policy and shall be interpreted consistently with applicable law.

13.2 If any provision of this Policy is inconsistent with a non-waivable right or obligation under applicable law, that right or obligation shall prevail to the minimum extent required by law, and the remainder of this Policy shall remain in effect.

14. Governing Law

14.1 This Policy shall be governed by the laws of the State of Kuwait.

14.2 Any dispute arising out of or in connection with this Policy shall be subject to the jurisdiction of the competent courts of the State of Kuwait, without prejudice to any non-waivable rights under applicable law.